Privacy Policy

1. Information We Collect

Depending on how you interact with PropAI, we may collect information such as:

• your name;
• email address;
• telephone number;
• company name;
• job title or professional information;
• information you provide when contacting us or booking a meeting;
• communications exchanged with us;
• information relating to your business needs or project;
• technical information such as IP address, browser type, device information, pages visited, referring pages, and similar usage information where collected by our website or service providers.

We only seek to collect information reasonably necessary for the purposes described in this Privacy Policy.

2. How We Collect Information

We may collect personal information:

• directly from you when you contact us;
• when you submit a form;
• when you schedule a discovery call or client session;
• when you communicate with us by email or other communication channels;
• automatically through technologies used to operate, secure, and understand the use of our website;
• through service providers that support our website, scheduling, communications, analytics, or business operations.

3. How We Use Personal Information

We may use personal information to:

• respond to inquiries;
• schedule and manage meetings;
• communicate with prospective and existing clients;
• evaluate whether PropAI’s services may be appropriate for a business;
• prepare, provide, and improve our services;
• operate, maintain, secure, and improve our website;
• understand how visitors use our website;
• prevent fraud, abuse, or security incidents;
• comply with applicable legal and regulatory obligations;
• establish, exercise, or defend legal rights.

We will not use personal information for materially different purposes without obtaining any consent required by applicable law.

4. Legal Basis and Consent

Where applicable, we process personal information with your consent, where necessary to take steps at your request before entering into a business relationship, where necessary to provide requested services, where permitted by legitimate business interests recognized by applicable law, or where required to comply with legal obligations.

Where consent is the applicable basis, you may withdraw that consent subject to legal or contractual restrictions and reasonable notice.

5. Service Providers

PropAI may use third-party service providers to operate its website and business, including providers for:

• website hosting and infrastructure;
• scheduling and calendar functionality;
• customer relationship management;
• email and communications;
• website security;
• analytics and performance measurement;
• other technical services necessary to operate PropAI.

These providers may process personal information on our behalf or as independent service providers, depending on the service involved.

We seek to limit the information shared with service providers to what is reasonably necessary for the relevant service.

6. International Processing and Transfers

Some of our service providers may process or store information outside Québec or Canada, including in the United States or other jurisdictions.

As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law enforcement, or regulatory authorities in accordance with applicable law.

Where required, we take reasonable measures to ensure that personal information transferred outside Québec receives appropriate protection.

7. Cookies and Similar Technologies

PropAI and its service providers may use cookies or similar technologies that are necessary for website functionality, security, scheduling, performance, analytics, or other legitimate website purposes.

The specific technologies used may change as the website evolves.

Where applicable law requires consent for non-essential cookies or similar technologies, we will seek such consent before using them.

You may also control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information:

• to service providers supporting our operations;
• when you direct or authorize us to do so;
• where necessary to complete a requested service;
• where required by law, court order, or lawful governmental request;
• where reasonably necessary to protect PropAI, our users, clients, or others;
• in connection with a business reorganization, transfer, or similar transaction, subject to applicable law.

9. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and legal records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

When information is no longer required, we take reasonable measures to delete, destroy, or anonymize it, as appropriate and subject to applicable law.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no website, network, or electronic transmission can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you reside and the laws applicable to the processing of your information, you may have rights concerning your personal information, including the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion or erasure where applicable;
• withdraw consent where processing is based on consent;
• object to or request restriction of certain processing where applicable;
• request information about how your personal information is used or disclosed;
• lodge a complaint with an applicable privacy or data protection authority.

To exercise a privacy right, contact us at info@prop-ai.io.

We may need to verify your identity before fulfilling certain requests.

12. European Economic Area, United Kingdom, and Other Jurisdictions

If data protection laws such as the General Data Protection Regulation apply to our processing of your personal information, additional rights or requirements may apply.

Where required, we will process personal information according to an applicable lawful basis and respect the rights provided by the relevant data protection legislation.

13. Third-Party Websites and Services

Our website may contain links to, or integrations with, third-party websites and services.

Their privacy practices are governed by their own policies. PropAI is not responsible for the privacy practices or content of third-party websites or services that we do not control.

14. Children’s Privacy

PropAI’s website and services are intended for businesses and professionals and are not directed to children.

We do not knowingly seek to collect personal information from children through this website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, technologies, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date.

16. Contact

For questions about this Privacy Policy, our handling of personal information, or a privacy request, contact:

PropAI Jérémy Paymal 2597 Rue Sicard Montréal, QC H1V 2Y8 Canada

Email: info@prop-ai.io